Frequently Asked Questions
We’re thrilled to unveil our 2021-22 season, “A New Day,” which expresses hope and renewal, transition from uncertainty to strength and our collective dreams for where and who we aspire to be. As the world evolves, we realize there are still several unknowns about the pandemic and how it will impact our season plans.
We have provided answers to some commonly asked questions below. If you have additional inquiries, feel free to contact our office at (520) 401-2651 or firstname.lastname@example.org.
Where will concerts take place?
We have selected indoor venues where we have held concerts in the past and that meet our artistic, logistical & safety requirements. Venues for most of the season’s concerts were recently announced and can be viewed here. Remaining venues will be announced soon. Each venue has developed its own protocols and reopening plan for the fall. We are also exploring the possibility of continuing the production of video concerts.
What safety precautions will be taken at concerts?
This past 2020-21 season, we were able to present our entire season safely and successfully because of our comprehensive health & safety plan (including requiring masks for outdoor audiences). In that same spirit, our Reopening Task Force, led by Dr. Even Shapiro, plans to continue with an abundance of caution and concern for everyone’s safety.
We expect all audience members to be fully vaccinated (althouth there will be no verification process). Additionally, we will require all audience members to wear masks at concerts (regardless of vaccination status), at least for the fall portion of our season. All artists, hosts and volunteers will be required to show proof of full vaccination. Staff and volunteers will be masked at concerts as well.
What if there is reduced venue capacity, or I decide I’m not comfortable attending a concert for health-related reasons?
In the instance of limited capacity, priority will be given to subscribers, by date of purchase. We are happy to provide a no-questions-asked refund or credit on account if you decide not to attend.
What if I buy tickets but want to switch concerts once venues are announced?
Simply call us at 520-401-2651 to exchange your tickets. True Concord does not charge exchange fees.
Is there a possibility that concerts could be cancelled?
Since the onset of the pandemic, True Concord has remained committed to presenting season concerts. Rather than cancelling, we will strive to reschedule concerts if necessary.
I have credit on my account, or tickets to the Bach B-Minor Mass from last season.
You are welcome to use your credit toward tickets or donate it in support of True Concord’s mission. Call our office at (520) 401-2651. Your tickets to the B-Minor Mass are still valid; you do not need to repurchase them. We will resend all the B-Minor Mass tickets in the fall.
What can I do to help ensure a safe & successful season for True Concord?
Your support, through subscription purchases and donations, helps keep True Concord strong and gives us confidence in our planning. We urge you to get vaccinated and encourage your loved ones to as well. Most recent CDC guidelines indicate vaccinated persons can gather indoors without restrictions. Our summer observations and discussions will be informative as to whether that guideline can be applied to our concerts this autumn